Most “strategy” is just avoiding the awkward conversation about distribution.

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Most “strategy” is just avoiding the awkward conversation about distribution.

You can have a brilliant product and still lose. Quietly. With great NPS and no revenue. The graveyard is full of “best in class” products that nobody could actually buy, find, or understand without a 45 minute demo and a prayer.

This quadrant is basically the market telling you what it thinks of you.

Top left: great product, no one knows. The founders are convinced the world is stupid. The world is just busy. If your customer acquisition relies on organic discovery and good vibes, you’ve built a hobby with a roadmap.

Bottom left: why do you exist? No differentiation and no distribution. Just a logo, a pitch deck, and a mild belief that “brand” will happen later. Later is usually right after the layoffs.

Bottom right: commodity, but everywhere. This is most consumer and most services businesses. You’re not special, you’re available. You win because you show up, answer the phone, ship on time, and don’t make people regret the purchase. It’s not glamorous. It prints cash.

Top right: category winner. Differentiation plus distribution advantage. Product is real. Access is unfair. You’re default. Everyone else is “an option”.

PE loves talking about moats. Most moats aren’t product. They’re distribution. Routes to market. Channels you can scale. Partnerships you own. A call centre that actually answers. A CRM that doesn’t treat leads like confetti.

In value creation, “improve the product” is usually the slowest lever.
Build distribution and suddenly the product looks a lot better.